RETURN POLICY
RETURNS POLICY
Scented by Liv
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We want you to love your purchase, and we’re here to ensure a smooth process if any issues arise.
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RETURNS
We accept returns within 30 days from the order placement date, with postage costs being the buyer’s responsibility. If products are returned to us unused and undamaged, we will process a refund.
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REFUNDS
Refunds will only be issued if your order has not been received and you can provide proof. If your items have be received defective Unfortunately, we do not offer refunds for change-of-mind purchases or for variations in colour, melting of wax, snap bars breaking.
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SPECIAL CONDITIONS
-Wax melt purchases are non-refundable.
-Wax warmers, a refund will only be issued if the cord is cut and proof is provided or item is returned and we have seen that it is either defective or unused and undamaged.
If you wish to speak to us about this Policy or about any refund, repairs or replacements, you may contact
us at
scentedbylivv@gmail.com
socails: scented.byliv